Returns & Exchanges
At Ski Barn, we want to ensure you are fully prepared for the slopes, which is why we offer a 30-day return policy on all unworn gear and equipment in its original packaging. If your new boots don't fit or your goggles aren't the right shade, our hassle-free process makes it easy to get the right gear back in your hands.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back and receive a Return Authorization number.
Pack Your Gear
Securely place the items in their original product packaging, ensuring all tags are attached and any protective films remain intact on optics or hardware.
Label and Ship
Print your prepaid shipping label from the portal, affix it to the outside of your box, and drop it off at any authorized carrier location.
Refund Processing
Once our technicians inspect the returned equipment, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
