Returns & Exchanges

At Ski Barn, we want to ensure you are fully prepared for the slopes, which is why we offer a 30-day return policy on all unworn gear and equipment in its original packaging. If your new boots don't fit or your goggles aren't the right shade, our hassle-free process makes it easy to get the right gear back in your hands.

1

Initiate Your Return

Visit our online returns portal with your order number and email address to select the items you wish to send back and receive a Return Authorization number.

2

Pack Your Gear

Securely place the items in their original product packaging, ensuring all tags are attached and any protective films remain intact on optics or hardware.

3

Label and Ship

Print your prepaid shipping label from the portal, affix it to the outside of your box, and drop it off at any authorized carrier location.

4

Refund Processing

Once our technicians inspect the returned equipment, we will issue a full refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing